Product: Earthlink Technical Support Clear all filters (0 of 4 reviews match)
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I require a decent internet connection for my business, and my customers were calling with problems that I couldn't resolve without logging into their local networks. By Monday night I was calling customer support every hour. And getting no results. Tuesday, the DSL...
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1.3
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Earthlink Technical Support
#1246583
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I called earthlink and spoke with their customer service (in India) and they informed me that my service was inactive to to non-payment of 19.25. Which was a month past due. I paid the past due amount and they stated my services will be restored. I spoke with Customer...
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1.2
Product
Earthlink Technical Support
#1138592
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Crappy internet Crappy customer support So bad they refunded me my money for the month before ever trying to fix the issue ( called several times, systems are down, systems are being updated,there's no supervisor around or they already went home,. Excuse after excuse...
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1.0
Product
Earthlink Technical Support
#1071998
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"Today" came and went without an engineer showing up. Now they say an engineer will come out tomorrow to fix my T1/PRI. Each call into their support department went to India. They were most unhelpful. All they can do is read the screen for an update. Worthless! Stay away from Earthlink...
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2.5
Lincoln Village,Ohio
Product
Earthlink Technical Support
I didn't like
  • Tech support
#943367
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