Product: Earthlink Internet Service Clear all filters (38 of 38 reviews match)
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It is awful experience after I switched to Earthlink internet service. First, their internet service is terrible, always off line. My kids complain it very day. Second, I was told my rate was fixed rate $44.99/m for 12 month contract. There was advertise too when I...
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1.0
Product
Earthlink Internet Service
I didn't like
  • Customer service
  • Not honest
#1171692
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Online came across Earthlink (i heard about Earthlink for years) so i decided to contact them The cst service was really a nice pleasant person to speak with. So i decided to have the 3gb that would fit my needs for 14.99 mos that after the 3rd month it would go to 39.
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1.0
Product
Earthlink Internet Service
#1161775
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So ive been with earthstink, I mean earthlink for about 5 months and was told that I will be on a trial for 3 months and that it would go up to $43.00 which is very interesting because ive been getting charged $65.00 for internet which is outrageous when im only...
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1.0
Product
Earthlink Internet Service
I liked
  • I havent liked at all
#1131805
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It's a trash company ran by trash people and if I had ANY other options, I would take them. To put it simply, I expect earthlink internet services are on par with North Korean internet. Maybe a bit worse. If you have a choice between earthlink and some other company,...
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1.9
Product
Earthlink Internet Service
#1095958
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I had my credit card stolen so my bank cancelled and reissued a card then my son had surgery called to let them know what was going on was told I could pay on the 1st tomorrow had service up until 8/31 at 4 am and they shut me off and told me they had cancelled my...
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Product
Earthlink Internet Service
I didn't like
  • Being lied to
  • Especially non-english yokels
#1095095
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That's when Earthlink said I needed a new modem, which they sent. Lo and behold, at the beginning of the 6th day, they called me asking to turn my computer on to see if I had internet access. I did. Somehow they figured out what the heck the problem was that should...
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Anonymous
Robert

I have also had bad experience with Earthlink after 18 years as a customer. Upsold a new modem I didn't need after my internet service quit intermittently. Shortly after I got...

1.7
Product
Earthlink Internet Service
I didn't like
  • How they ignore emails from their customers
  • Especially non-english yokels
  • Customer service
#1093926
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EarthLink - Horrible service

EarthLink deactivated my service while they were accepting payments thru my bank I havnt had service for a week and now there telling me I had to wait another 5 to 7 business days - they're forcing their customers to giv them they're credit card info
Product
Earthlink Internet Service
#1075962
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EARTHLINK LIES about NO OUTAGES TO SELL U-MODEMS
IT WAS EARTHLINK IN AN OUTAGE and it was NOT MY MODEM. I call the tekkie immediately and say "cancel that purchase. He says you have to call biz office tomorrow. I CANNOT void your purchase. WHAT?? I DO call BIZ OFFICE as SOON as it opens but NEXT DAY that MODEM IS...
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Anonymous
Bob

Two days ago I woke my desktop from sleep and had no internet. My modem lights would show my ethernet "off". Then my modem was cycling through powering down and re-starting it...

Product
Earthlink Internet Service
I didn't like
  • Websites they give have impossible domain name
  • Hustling modems
  • Hustling faster speed for dsl and their l0meg websites
#979077
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Ended up was that it was caused by Earthlink canceling my account with AT&T. They also sent me a new modem saying it was free. Now they charged me $50+ for it(Cheap looking ***) . Even though they told I need not to send it back by chatting with them. I and they...
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Product
Earthlink Internet Service
#888323
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I went to the back office and found earthlink , put in my zip code and saw not enough information but there was a telephone for more infor.So I called and explain that I was with 5linx and I wanted to get points but the young lady didn't know anything about 5linx but...
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Anonymous
Anonymous

Your Upline should have either explained that or it should have been made clear during your Briefings/PBR. Actually it's via 5LINX Univ. or did that cease? That's really 5LINX...

Anonymous
Anonymous

So what do you want us all to say? This is a 5LINX complaint forum. You think they're going to give you your money back? LOL!

Christmas, Florida
Product
Earthlink Internet Service
#818449
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