EarthLink - Earth link is a scam
Yesterday I got a message about my account balance. "Which by the way is for my Child Support for my son".
It said I am in the negative for $45.00, including the over draft fee. And $101.85 was debited from earthlink. So I did what everyone else would do, I called the billing department. And things got very heated in the discussion.
They treated me like I was a Dumb *** And kept repeating themselves, so I finally told them that I wanted to speak to a mgr. Which took them about 20 minutes of yelling on my part. So I finally got a supervisor on the phone and we had to go through the same thing. I tell you they said their name so fast I couldn't understand them, and they have no heart.
They didn't care that they are taking welfare from a child. And so I asked for the phone number to their cooperate office, which they would not give to me. And treated me like ***. They made me feel like I don't know what I am talking about and that I was a nobody, even after I told them I had a college degree.
So all in all I want to warn everyone about them and not to fall for this scam, even though it may be very appealing. I have all receipts and documentation to prove this. And I have also reported them to the BBB and they have till the end of March to respond. After I am done and feel satisfied with blogging this I am going to call the news station that is a national channel and have them investigate this matter.
And I promise that I will try to put an end in this company or keep going till I am satisfied with the outcome. They have messed with the wrong bit**.
Reason of review: I am pissed about the nature of how the company scammed me and used an unauthorized credit card. Also refuse to refund immediately.
Monetary Loss: $117.
Preferred solution: Full refund.
EarthLink Cons: Refuse to refund my money, Unauthorized usage of my credit card.
Location: New Port Richey, Florida
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