filters
State:
Show
City:
Show
Product:
Show
Phone service from Earthlink was not working: dropped calls, calls where we could not hear caller, could not make calls to cellphones at all, echoes, noise. Tried their technical service help, escalated to next level, told that they had changed settings which would fix...
Read more
#133915
Reply to reviews
In November of last year my boyfriend and I moved in together and were in search of a cable and Internet provider. Since we didn't have established credit most companies wanted a high deposit. My boyfriend found the number in the yellow pages for Earthlink. Since I...
Read more
Anonymous
dawn hemmingway

:( I WAS SCAMMED ALSO BY EARTHLINK INTERNET, THEY HAVE BEEN STEALING MONEY OFF MY VISTA CARD ALSO, FOR ABOUT FIVE MONTHS THEY ALSO HOOKED UP WITH A PHONE COMPANY CALLED EMBARK...

#128919
Reply to reviews
On January 10, 2008, I called Earthlink Internet to get Internet connection as a new customer. On January 17, I called to cancel the order as it was taking so long to get on line. The next day on January 18, this company took out $34.90 that was needed to get started....
Read more
#118989
Reply to reviews
I called to set my dad up with internet service. They took the information and billed his credit card right away. First they tried to just turn on the box from there office and that did not work so they told us they would send someone out to look at the line. We...
Read more
Anonymous
Have called them 15-20 times a

:( :( :( :( :( :( :( :( EARTHLINK SUCKS!!

Anonymous
NI

Bad experience: I placed order online with Earthlink after reviewing JDpower\'s \'best\' in region. Few days later, Earthlink called me to get my SSN over phone for verificati...

#118585
Reply to reviews

I hate Earthlink. During an upgrade they put a long distance phone number in for my dial up and replaced my local access number. $800 later in long distance charges I discovered the problem. I tried to go in to the latest and greatest version of Earthlink and edit back...
Read more
Hagerstown,Indiana
#118477
Reply to reviews
I have been a customer of Earthlink for 10 years. In February, 2007, I noticed a monthly charge of $5.95 had been added to my Earthlink invoice and charged to my credit card. I did not ask for nor authorize this additional charge. I was told by Earthlink that the...
Read more
Anonymous
***nie

We just got the same thing from earthlink! When you try to call them you get someone from india that you cant understand because of the terrible accent.

#113805
Reply to reviews
Either Earthlink or EMBARQ fraudulently added a charge for internet service to my phone bill. Each blamed the other for 'signing' me up without my permission. Embarq would only give a phone number to call to 'cancel' my account. Upon calling that number...
Read more
Anonymous
dawn hemingway

THIS IS HIGWAY ROBERY. WHEN WILL EARTHLINK INTERNET SERVICES BE STOPPED? EMBARK IS TEAMED UP WITH THEM. IF YOU KNOW ANY ONE ELSE I CAN TALK TO TO STOP THIS CRIME PLEASE COMME...

Anonymous
dawn hemingway

I WAS SCAMMED AS WELL. THEY CLAIM TO BE BASED IN ATLANTA GA BUT HAD A ALL KOREAN STAFF, WITH VERY BROKEN ENGLISH. EARTHLINK SCAMMED ME THOUGH EMBARK PHONE COMPANY AND THEN RIP...

#112070
Reply to reviews
I have been an EarthLink customer since October 2002 but there have been recent events that are causing me to regret my decision for maintaining such a long relationship with your organization. There have been issues that make it obvious that this corporation does not...
Read more
Dunellen,New Jersey
#111093
Reply to reviews